Journi

Journi, introduced by Cambia Health Solutions in August 2020, was a comprehensive digital health platform designed to simplify and personalize health care for users and their families. Recognizing the complexities of navigating health benefits, especially during challenging times like the COVID-19 pandemic, Cambia developed Journi to integrate various health services into a single, user-friendly interface.

Whether helping find in-network providers, scheduling appointments, managing prescriptions, or monitoring their health history and benefits usage in real-time, Journi provided users an end-to-end healthcare experience through a mobile app, chat, and over the phone – ensuring that users could engage with their health care in the manner most convenient for them.

Built on a foundation of data-driven intelligence and human expertise, Journi aimed to enhance the utilization of employer-sponsored health and well-being benefits; and by leveraging advanced technologies, including services from Amazon Web Services (AWS) such as Amazon Comprehend Medical and Amazon SageMaker, the extraction of relevant medical information and the deployment of machine learning models gave the platform an ability to deliver personalized and efficient health care solutions like never before.